Returns & Refunds Policy

Last updated: 23 August 2026

At Corkscrew Boxing, we want you to be happy with your order. If something isn't right, please contact us and we'll do our best to resolve it.

1. Returns

If you purchased from our online store, you have the legal right to cancel your order within 14 days of receiving your goods, without needing to provide a reason.

After notifying us that you wish to cancel, you have a further 14 days to return the item to us.

To be eligible for a change-of-mind return, items should be returned in a condition that allows us to resell them. You may try on clothing as you would reasonably be able to in a shop, but please take reasonable care of the item while deciding whether to keep it.

Items that have been worn, washed, damaged, stained, altered or otherwise handled beyond what is reasonably necessary to inspect them may be subject to a deduction for any loss in value where permitted by law.

2. How to request a return

To request a return, please contact us using the contact details provided on our website and include:

• Your order number

• The item(s) you wish to return

• The reason for the return, if you wish to provide one

We will provide you with the relevant return instructions.

Please do not send an item back without contacting us first, as this may delay the processing of your return.

3. Return postage

For a change-of-mind return, such as choosing the wrong size or simply deciding that you no longer want the item, you are responsible for the cost of returning the item to us, provided we have informed you of this before your purchase.

We recommend using a tracked delivery service and keeping your proof of postage until your return has been processed.

If an item is faulty, damaged on arrival, incorrect or not as described, please contact us before returning it. Where appropriate, we will cover the reasonable cost of returning the item.

4. Refunds

Once we receive your returned item, we will inspect it and process any refund you are legally entitled to.

For a valid cancellation under your statutory rights, we will refund the cost of the returned item and the cost of the least expensive standard delivery option available at the time of purchase.

Refunds will normally be made using the same payment method used for the original purchase, unless otherwise agreed.

We will issue refunds within the timeframe required by applicable UK consumer law.

5. Faulty or incorrect items

If your item arrives faulty, damaged, incorrect or does not match its description, please contact us as soon as possible with your order number and, where appropriate, photographs showing the issue.

Your statutory consumer rights are not affected by this policy.

Depending on the circumstances and your legal rights, we may offer a repair, replacement, refund or other appropriate remedy.

6. Exchanges

If you need a different size, please contact us before returning your item.

Where an exchange is possible, we will explain the available options. Your statutory cancellation and refund rights are not affected if an exchange is not suitable.

7. Free promotional items

If your order includes a free promotional item, such as a free Corkscrew Boxing training bottle, the promotional item may need to be returned with the rest of the order where the applicable cancellation results in the return of the original order.

If the promotional item is not returned where required, we may take the value of the promotional item into account when processing the refund, where permitted by law.

8. Sale items

Sale items have the same statutory consumer rights as full-price items.

A discount or sale price does not remove your legal rights if an item is faulty, not as described or otherwise does not meet the requirements of consumer law.

9. Your statutory rights

Nothing in this policy affects your statutory rights as a consumer.

Our products are required to be of satisfactory quality, fit for purpose and as described. Where a product does not meet these requirements, you may have additional rights under UK consumer law.

10. Contact

For any questions regarding returns or refunds, please contact Corkscrew Boxing using the contact details provided on our website.

We recommend keeping your order confirmation and proof of postage until your return has been completed.